Erzy has been awarded the Malaysia Digital (MD) status by MDEC.

Property Management

AI Receptionist for Property Managers

Handle tenant calls 24/7. Maintenance requests, inquiries, and emergencies — all managed by AI while you focus on growing your portfolio.

Starting from RM49/month

AI Voice
Property Manager

Property Manager

Automated tenant follow-ups and maintenance requests

The Problem

30%of tenant calls go unanswered during business hours
24hrsaverage response time for maintenance requests
RM2,000lost monthly due to missed tenant inquiries

Why Choose ErzyCall

24/7 Tenant Support

Handle tenant calls round the clock. Emergencies, inquiries, and requests never go unanswered.

Maintenance Scheduling

AI schedules maintenance visits, coordinates with contractors, and confirms with tenants.

Rent Reminders

Automated rent collection calls and payment reminders. Reduce late payments by 40%.

Emergency Escalation

Critical issues like floods or break-ins are immediately escalated to on-call staff.

Multi-Property Support

Manage multiple properties with one AI assistant. Custom greetings per property.

WhatsApp Integration

Send confirmations and updates via WhatsApp. Tenants get instant notifications.

Use Cases

Maintenance request scheduling
Tenant inquiry handling
Emergency call escalation
Rent payment reminders
Property viewing appointments
Move-in/move-out coordination
Contractor scheduling
After-hours support

What Our Customers Say

Managing 50 units used to mean constant phone calls. Now ErzyCall handles 80% of tenant inquiries automatically. I finally have time for strategic work.
Tan Wei MingProperty Manager, KL
The emergency escalation saved us from a major water damage incident. AI called me at 2am when a tenant reported a burst pipe. Response time was instant.
Sarah AhmadBuilding Owner, PJ
FAQ

Frequently Asked Questions

When a tenant calls about a maintenance issue, our AI collects all details - the problem, urgency level, preferred times for visits, and contact info. It then schedules with your maintenance team and sends confirmation to the tenant via SMS or WhatsApp.

Yes! The AI is trained to identify emergencies like water leaks, break-ins, or fire alarms. These are immediately escalated to your on-call staff with a phone call and SMS alert, while the tenant is kept informed.

Each property can have its own greeting, operating hours, and escalation rules. When a tenant calls, the AI identifies which property they're calling about and responds accordingly.

The AI can send payment reminders, provide payment instructions, and confirm receipt of payments. For actual transactions, it directs tenants to your payment portal or bank details.

Our AI supports English and Bahasa Malaysia fluently. It can switch between languages mid-conversation based on the tenant's preference.

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AI Property Management Assistant | ErzyCall Malaysia