Erzy has been awarded the Malaysia Digital status by MDEC.
You're on a Job Site. Your Next Customer Is Calling.
Home service providers miss 55% of calls while on jobs. ErzyCall captures every request, quotes estimates, and schedules appointments — so your calendar stays full.
The Problem
Why Service Providers Lose Jobs
Can't Answer While Working
You're fixing a pipe, wiring a house, or on a roof. Your phone rings but you can't answer. The customer calls the next contractor.
Emergency Calls After Hours
Burst pipes and power outages happen at midnight. Customers need immediate help but can't reach you.
Quoting Takes Too Long
Customers want instant pricing. If you take a day to call back with a quote, they've already hired someone else.
How ErzyCall Solves It
How ErzyCall Helps Service Providers
Instant Job Capture
AI answers every call, captures job details (type, location, urgency), and schedules appointments.
"I need a plumber — my kitchen tap is leaking badly. Can someone come today?"
Instant Estimates
AI provides ballpark pricing for common services based on your rate card.
"A kitchen tap repair typically costs RM80-150 depending on the issue. I can schedule a visit for this afternoon at 3pm."
Emergency Dispatch
Urgent calls are flagged and immediately routed to you with full details.
"I understand this is urgent — a burst pipe with flooding. I'm contacting our emergency plumber now. You should turn off the main water valve."
Follow-Up & Reviews
AI calls customers after service for satisfaction and Google review requests.
"Hi, how was the plumbing service yesterday? If you're happy, we'd love a Google review. I can send you the link via WhatsApp."
How Many Jobs Are You Missing?
Calculate the cost of missed service calls.
What Business Owners Say
For Home Services
“As a solo plumber, I was missing half my calls while on jobs. ErzyCall catches everything now — I went from 3 jobs/day to 5 without any extra marketing.”
“The after-service review requests are genius. I went from 12 to 80 Google reviews in 3 months. New customers find me easily now.”
Frequently Asked Questions
For Home Services
Perfectly! ErzyCall is designed for solo and small team operators. It answers calls when you're busy, captures job details, and schedules based on your calendar.
Yes. Configure your rate card with price ranges for common jobs. AI provides ballpark estimates and explains that final pricing depends on assessment.
Urgent calls are immediately flagged. AI sends you a WhatsApp with the customer's details, problem description, and location. You can accept or decline the job.
Yes — plumbing, electrical, aircon, cleaning, landscaping, pest control, renovation. Configure your services and AI handles them all.
Yes. AI asks customers to send photos via WhatsApp. You see the issue before arriving, so you bring the right tools and parts.
Never Miss Another Service Call
Join home service providers across Malaysia using AI to grow.