Erzy has been awarded the Malaysia Digital (MD) status by MDEC.

For Restaurants

Never Miss a Reservation Again

AI-powered phone answering that handles reservations, menu questions, and takeaway orders. Let your team focus on great food and service.

Starts from RM49/month. Cancel anytime.

Challenges Every Restaurant Faces

40%

of restaurant calls go unanswered during peak service hours

RM500

average monthly revenue lost from missed reservation calls

15%

of diners won't try calling again if their first call goes unanswered

How ErzyCall Helps Your Restaurant

24/7 Reservation Handling

Accept table bookings round the clock. Customers can reserve tables even when your restaurant is closed.

Manage Peak Hour Calls

During busy dinner service, AI handles phone calls while your staff focuses on serving guests.

Answer Menu Questions

AI knows your menu, prices, ingredients, and allergen information. Handles dietary questions instantly.

Takeaway Order Support

Take phone orders for pickup or delivery. AI confirms items, pricing, and estimated wait time.

Multi-Language Support

Serve customers in English and Bahasa Malaysia. Perfect for Malaysia's diverse dining scene.

WhatsApp Integration

Send booking confirmations and reminders via WhatsApp. Reduce no-shows with automated reminders.

What Our AI Handles for Restaurants

ErzyCall is trained for F&B operations. It understands restaurant workflows, menu terminology, and customer expectations.

  • Table reservation and booking management
  • Group and event booking inquiries
  • Menu and pricing questions
  • Operating hours and location info
  • Takeaway and delivery orders
  • Special dietary requirements
  • Private event bookings
  • Reservation confirmations and reminders
"Hi, I'd like to book a table for 6 people this Saturday evening."
"Of course! I'd be happy to help you book a table for 6 this Saturday. What time would you prefer?"
"Around 7:30pm. And we have one person with a nut allergy."
"I have a table for 6 at 7:30pm available. I've noted the nut allergy and will inform our kitchen. May I have a name for the reservation?"

What Restaurant Owners Say

"During CNY, we were getting 100+ calls daily. ErzyCall handled them all perfectly. We didn't miss a single reservation and our staff could focus on the guests."

Chef WongDragon Palace KL

"The AI answers questions about our menu better than some of my staff! It knows all the ingredients and can explain dishes to customers perfectly."

AhmadNasi Kandar Pelita

Frequently Asked Questions

How does AI restaurant booking work?

When a customer calls to make a reservation, ErzyCall's AI asks for their preferred date, time, and party size. It checks your availability, confirms the booking, and sends a WhatsApp confirmation. The reservation syncs with your booking system automatically.

Can the AI handle special requests like allergies or dietary needs?

Yes! The AI can note dietary requirements, allergies, special occasions (birthdays, anniversaries), seating preferences, and any other special requests. This information is included in the booking notes for your team.

What about large group or event bookings?

For group bookings above a certain size or event inquiries, the AI can collect all relevant details (date, guest count, budget, requirements) and schedule a callback from your events team.

How does it handle calls during peak hours?

During busy service times, the AI handles all incoming calls automatically. Your staff can focus on serving guests while AI manages reservations and answers questions. No more phone ringing during dinner rush.

Can it take takeaway orders?

Yes! The AI can walk customers through your menu, take their order, confirm items and total, and provide pickup/delivery time estimates. Orders are sent directly to your kitchen display or POS system.

Ready to Fill More Tables?

Join restaurants across Malaysia using AI to boost reservations and customer satisfaction.