Erzy has been awarded the Malaysia Digital status by MDEC.
Your Mechanics Are Under the Hood. Your Customers Are Hanging Up.
Workshops miss 45% of service calls when the team is busy. ErzyCall answers every call, books service appointments, and reminds customers to collect their cars.
The Problem
Why Workshops Lose Customers
Greasy Hands Can't Answer Phones
Your mechanics are working on cars. The phone rings 20+ times a day and nobody can pick up. Customers drive to the next workshop.
Forgotten Collection = Blocked Bays
Customers forget to collect their cars after service. Your bays stay blocked, and you can't take new jobs.
Parts Inquiry Overload
Half your calls are price checks for parts and services. Staff spend 30+ minutes daily on repetitive questions.
How ErzyCall Solves It
How ErzyCall Helps Your Workshop
24/7 Service Booking
AI books service appointments based on bay availability and job type.
"I need a full service for my Honda City. Can I come in Saturday morning?"
Parts & Price Inquiries
AI answers common parts pricing, service costs, and availability questions.
"Oil change for a Myvi is RM180 including filter. We have slots available tomorrow at 9am and 2pm."
Collection Reminders
Automated calls and WhatsApp when cars are ready for pickup.
"Hi Encik Razak, your Vios is ready for collection. We're open until 7pm today. Total: RM450."
Service History & Follow-Up
AI reminds customers when their next service is due based on mileage or time.
"Hi, your Honda City is due for its 40,000km service. Would you like to book an appointment?"
How Much Is Your Workshop Losing to Missed Calls?
Enter your workshop's numbers to calculate.
What Business Owners Say
For Automotive Workshops
“My mechanics can't answer phones with greasy hands. ErzyCall handles all our calls now — bookings are up 40% and we don't miss any service requests.”
“The collection reminders are brilliant. Cars used to sit in our workshop for days. Now customers pick up within hours of completion.”
Frequently Asked Questions
For Automotive Workshops
Yes! We configure your full service menu with pricing per car model. AI can quote accurately for different vehicles and service types.
When a job is completed, mark it done in the system. AI automatically calls or WhatsApps the customer with the total and collection details.
Absolutely. AI can capture breakdown location, car details, and symptoms, then notify your tow truck or mobile mechanic immediately.
Yes — fluent in English, BM, and Mandarin. Most workshop calls will be in BM and the AI handles them naturally.
ErzyCall can handle multiple locations. Each branch gets its own schedule, pricing, and bay availability. Calls are routed to the nearest location.
Stop Losing Customers to Missed Calls
Join workshops across Malaysia using AI to fill every service bay.