ErzyCallConfirm
ErzyCall Confirm Β· AI confirmation calls for clinics, salons & spas

Every booking gets a call. So every booking shows up.

Confirm reads your calendar and phones each client before their appointment. They confirm, rebook or cancel on the call β€” and the result is emailed straight to you. In English or Bahasa Melayu.

Hear it call you now β€” pick a scenario:
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We’ll call you in ~10 seconds. Inbound calls in Malaysia are free.
Book a setup meeting
Malaysia Digital status
Erzy Sdn Bhd Β· Malaysia Digital (MDEC) status company
How one booking flows
Google CalendarTomorrow
2:00 PM
Dental cleaning
Aisha Rahman
Triggers a call
Call plan
24h before1h beforeMulti (24h + 1h)
Calls Aisha in Bahasa Melayu, 1 hour before.
Confirm calls
Completed0:24
Aisha Rahman
Confirmed Β· arriving on time
Turning booked appointments into arrivals for
Dental clinics
Salons
Physio & wellness
Tuition centres
Auto workshops
Count it

What do no-shows cost you?

Your numbers, not ours. Most owners have never counted this.

5% β€” rareclinics 20–30% Β· salons 3–12%35%
Your empty-chair bill
RM 4,160 / month
RM 49,920 a year in empty chairs.
Confirm starts at RM69/month β€” it pays for itself if it saves one booking a month.

Measured no-show rates: clinics 20–30% (Hospital Kuala Lumpur: 28%, peer-reviewed) Β· dental up to 37% (Malaysian university clinic) Β· salons & spas 3–12% Β· restaurants ~8%. Across 29 clinical studies, a reminder call cuts no-shows by about a third.

How it works

From calendar booking to confirmed arrival.

Set it up once. Confirm handles every call from then on β€” no dashboards to babysit.

1
Booking enters calendar

A new appointment appears in Google Calendar or your booking app.

2
Call plan set

Choose 24 hrs, 1 hr, or a multi-step plan for client and team.

3
Number confirmed

Confirm checks the customer number once, then it is ready.

4
Call goes out

A natural voice rings at a polite hour, in the right language.

5
You get the result

Confirmed, rebooked or cancelled β€” with a short written summary.

Multi-call

One booking can call the client and the team.

Chain calls so everyone is ready β€” the customer, the front desk and the owner.

Confirm the client first
A day before, confirm attendance and share arrival details.
Prepare the team next
Two hours before, tell the front desk the client is confirmed.
Give the owner visibility
Every outcome lands in one place β€” a short email after every call.
Dental cleaning Β· 2:00 PMMulti-call
24 hrs beforeClient Β· Aisha Rahman
Confirm attendance and share arrival details.
2 hrs beforeTeam Β· Front desk
Tell the front desk the client confirmed.
If the booking moves, every call recalculates from the new time.
More useful than a text

The call answers the question that prevents another delay.

A text gets ignored. A short, friendly call actually confirms β€” and handles the little questions that otherwise cause a no-show.

Confirms or rebooks on the spot
Answers simple questions (parking, docs, location)
Speaks English or Bahasa Melayu
Confirmation call preview Completed
Hi Aisha, this is a reminder about your cleaning tomorrow at 2:00 PM. Can you still make it?
Yes, I can. Is there parking nearby?
Yes β€” park behind the building on Level B1, then take the lift to reception.
ConfirmedArriving on time
Post-visit call30 mins after visit
Hi Aisha, checking in after your cleaning today. How did everything go?
Great β€” the dentist was careful and reception was quick.
Owner summary
Happy with the visit Β· 5β˜…
Asked about a whitening follow-up
After-visit follow-up

Capture feedback while the visit is still fresh.

Confirm can call again after the appointment β€” a warm check-in that turns into a review, a rebooking or an early warning.

Schedule it after the visit
A follow-up call fires 30 minutes after the appointment ends.
Ask like a person
A short, natural question β€” not a robotic survey link.
Route the next step
Happy customers get a review link; unhappy ones reach you first.
Fits your calendar

Google Calendar works out of the box.

Connect the tools you already use. Bookings and changes are picked up automatically β€” no double entry, no new dashboard to learn.

Google Calendar
Bookings and changes picked up automatically.
Connected
OOutlook
MMicrosoft 365
CCalendly
ZZoho Bookings
AAcuity
WWebhook / API
Preview the flow

Hear how the call would sound.

Pick your business, drop in a number, and listen to a sample call tailored to you.

Pick your business
Your phone number
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BD
BrightSmile Dental Β· sample opening line
Hi Aisha, this is BrightSmile Dental reminding you about your cleaning tomorrow at 2:00 PM. Can you still make it?
Simple pricing

Minute packages for real confirmation and follow-up calls.

Pay for the minutes you use. No per-seat fees, no lock-in β€” cancel anytime.

Starter
100 minutes / mo
RM69/mo

For a single clinic or salon getting started with Confirm.

Confirmation & follow-up calls
EN & BM voice
Google Calendar sync
Get started
Best value
Growth
300 minutes / mo
RM199/mo

For busy practices running multi-call plans and post-visit calls.

Everything in Starter
Multi-call (client + team)
Post-visit feedback calls
Get started
Scale
800 minutes / mo
RM499/mo

For multi-branch businesses with high booking volume.

Everything in Growth
Multiple locations & numbers
Priority support
Get started
Calls must be tied to real bookings, confirmations or follow-ups β€” not cold or spam calling.
Questions

Practical details before it goes on your calendar.

What happens if the appointment time changes?

Every call recalculates from the new time automatically. Move a booking and the calls shift with it β€” no manual updates.

What if the phone number is missing?

Confirm flags the booking so you can add the number in seconds. Once it is there, the call is scheduled instantly.

What do I receive after the call?

A short written summary of the outcome β€” confirmed, rebooked or cancelled β€” emailed to you and visible in your dashboard.

Can one booking call the client and my employee?

Yes. A multi-call plan can call the customer, then brief your front desk or the assigned staff member before the appointment.

Can I use it for promotional cold calls?

No. Confirm is only for calls tied to real bookings, confirmations and follow-ups. Cold or promotional calling is not allowed.

Protect every booking. Learn from every visit.

Set up Confirm in minutes and let it handle every booking from tonight.

Book a setup meeting
From RM69/month Β· cancel anytime Β· no card to start
ErzyCall
Β© 2026 ErzyCall Β· Made in Malaysia
ErzyCall Confirm β€” AI calls that make sure bookings show up